DutyBoost: A New Revenue Layer for the Travel Sector

How do we convert morepassengers into shoppers?

Performance-based pricing1 API call to integrateLive in 1 day

The Challenge

Millions walk by every day. Most don't stop.

The biggest challenge in airport retail isn't visitor traffic β€” it's purchase intent. How could we change this behavior without spending more on acquisition?

Average conversion

Only 15–25% of passengers shop. The rest walk past the stores with their wallets closed. How can we change this behavior?

No pre-activation

Travelers arrive with no incentive to buy. Generic ads and terminal signage don't influence purchase decisions because they don't awaken curiosity.

High acquisition cost

Promotions and loyalty programs cost upfront with no guarantee of return. You pay whether someone shops or not. Very traditional

2.7M

Annual passengers β€” DFP World (Duty Free Stores Zimbabwe)

7.300

Daily departing passengers β€” DFP World (Duty Free Stores Zimbabwe)

1h 10m

Average wait time at the gate

$21.3M

Duty Free Total Revenue

$103B

Global airport retail market

The Solution DutyBoost Offers

Our goal with DutyBoost is to pre-activate at least 0.01% of passengers β€” turning them into potential buyers before they reach the stores.

  • Each DutyCredit is valid 30 days
  • 4 redemption moments per round trip: departure, arrival, return departure, and return arrival
  • Travelers can claim DutyCredits at each departure or arrival β€” always ready to shop

How will we do it?

Step 1 β€” Curiosity

Check if you qualify

The traveler enters their departure airport and date. We confirm instantly whether you qualify for a free DutyCredit.

Step 2 β€” DutyCredit

Claim your DutyCredit

A personalized DutyCredit is generated β€” free, instant, no app to download. Saved to your phone as a QR code.

Step 3 β€” Shop

Shop and save at the airport

At checkout, the traveler shows their QR code. The discount is applied instantly. Real savings, zero friction.

The Outcome

Potential Revenue Increase

Pre-activated travelers arrive ready to shop. Stores see higher conversion and incremental revenue β€” without spending more on acquisition.

Pre-activated

Curiosity Awakened

Free

for every traveler

10s

to claim

DutyBoost is 100% performance-based β€” even customer acquisition is paid only after a traveler redeems and purchases. You pay nothing until you've been paid.

Curiosity Campaign

How We Generate Incremental Revenue

We don't advertise airport shopping β€” we advertise curiosity.

"What is a DutyCredit and how do I know if I qualify?"

Potential Market β€” DFP World Zimbabwe (HRE / VFA / BUQ)

2.7M

Annual passengers

2.6M

International flights (~97%)

~80K

Domestic flights (~3%)

Over 277,000 overseas visitors to Zimbabwe arrive by air from these 5 source markets

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United States

105K

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United Kingdom

48K

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China

46K

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Germany

44K

πŸ‡¦πŸ‡Ί

Australia

34K

The Curiosity Funnel

Curiosity Campaign
Traveler sees curiosity content
Visits DutyBoost.com
Checks if they qualify
Claims their free DutyCredit
Arrives with purchase intent
Redeems at airport retail

Audience channels we will use

Google SEO
TikTok
Instagram Reels
YouTube Shorts
Reddit
Facebook Groups

Core Principle

Curiosity→DutyCredit→Purchase Intent→Airport Retail Sale→Revenue

The Airport Retailer

DutyBoost is completely performance-based β€” you only pay when a traveler spends. The effort on the retailer's side is minimal. Here's what you need to do to serve travelers arriving with a DutyCredit.

1

API call to integrate

Connect POS

One API call links your POS system to DutyBoost. No overhaul, no new hardware β€” works with your current systems.

1

Scan - done!

Cashiers

The travelers show their DutyCredit QR codes at checkout. The discount applies automatically β€” one scan, done.

0

monthly fees

No subscription

No setup fees, no monthly platform fees. Pure performance-based pricing β€” you only pay when a DutyCredit is redeemed.

Revenue Projection

Real-time data at your fingertips

See the revenue potential of the entire airport network if we manage to convert 1% more.

DFP World (Duty Free Stores Zimbabwe)

3 airports6 stores7.300 daily travelers$ 37.80 Avg Global Basket

Conversion Rate

%

Adjust to see how conversion impacts revenue potential

Airports

3

Stores

6

Daily Travelers

7.300

Daily Redemptions

0

Daily Gross Revenue

$ 0

Monthly Gross Revenue

$ 0

Annual Gross Revenue

$ 0

Daily Discount (Traveler)

$ 0

Monthly Discount (Traveler)

$ 0

Annual Discount (Traveler)

$ 0

Daily Fee (2.5%)

$ 0

Monthly Fee

$ 0

Annual Fee

$ 0

Daily Net Revenue

$ 0

Monthly Net Revenue

$ 0

Annual Net Revenue

$ 0

Avg Global Basket

Across all 3 airports

$ 37.80

Basket spendTraveler discountDutyBoost feeYour net revenue
$20–$49$2.50$0.50$17–$45
$50–$99$5$1.25$44–$92
$100–$199$10+$2.50–5$83–$169
$200–$299$30+$5–7.50$150–$234
$300–$1,000Up to $60max $25$215+ net
$1,000+Up to $60$0 (everything above $1k is yours)$940+

Platform fee: 2.5% of net sales, capped at $25 on baskets up to $1,000. All basket value above $1,000 is entirely yours β€” no platform fee.

SUMMARY

Why Airport Retailers will quickly benefit with DutyBoost

Revenue & Growth

Incremental Revenue

Convert the 75–85% of passengers who walk past your stores into paying customers.

Higher Basket Value

Tiered discounts encourage travelers to spend more per transaction.

Higher Conversion Rate

Pre-qualified shoppers arrive with buying intent already activated.

Network-wide Reach

Works across your entire airport network, not just one location.

Risk & Cost

Zero Risk

We take on the customer acquisition cost; you only pay when a sale happens.

No Setup Fees

Zero upfront cost to get started.

No Subscriptions

No monthly platform fees, ever.

Performance-based Pricing

Pure pay-on-results model.

Speed & Simplicity

Live in 1 Day

One API call connects your POS; live tomorrow.

No Hardware Overhaul

Works with your existing POS systems.

One QR Scan

Cashier scans, discount applies automatically. Zero friction.

No App for Travelers

QR code works from any phone wallet or printout.

Marketing & Acquisition

We Handle Acquisition

DutyBoost runs the curiosity campaign and brings shoppers to you.

Pre-Activated Shoppers

Travelers arrive with DutyCredits in hand, intent already awakened.

4 Redemption Moments

Per round trip: departure, arrival, return departure, return arrival.

30-Day Validity

DutyCredits stay active, giving travelers time to shop.

Data & Control

Real-time Dashboard

Full visibility into redemptions, revenue, and fees.

Aggregated Insights

Performance across all airports in one view.

Transparent Fees

2.5% capped at €25; everything above €1,000 basket is yours.

You pay nothing until you've been paid.

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Demo notice: All data, figures, partner names, and performance metrics shown on DutyBoost β€” including Travel Partner and Airport Retailer showcases, calculators, and dashboards β€” are for demonstration purposes only and do not represent real transactions, partnerships, or financial results.