DutyBoost User Guide

Everything you need to know to get started with DutyBoost — connecting travel partners, airport retailers, and travelers.

1. Platform Overview

DutyBoost is a Performance-based Customer Acquisition Infrastructure for Global Travel — a shared, performance-based commercial ecosystem connecting Travel Partners, Airport Retailers, POS Partners, and travelers through DutyCredits. When a traveler books a flight, accommodation, or car rental through a participating travel partner, they automatically receive a DutyCredit — a digital discount voucher redeemable at participating airport shops. Every booking sets the ecosystem in motion: the travel partner earns a revenue share, the traveler gets an airport discount, and the retailer gains a motivated shopper.

Travel Partners

Generate DutyCredits automatically for every qualifying flight, accommodation, or car rental booking.

DutyCredits

Smart vouchers delivered to travelers before they reach the airport.

Airport Retailers

Scan vouchers at checkout and attract high-intent airport shoppers.

2. Guide for Travel Partners

DutyBoost runs silently in the background — your main job is a one-time integration setup.

1

Sign Up & Get Approved

Go to dutyboost.com and click 'Get Started'. Fill in your business details (flight, accommodation, or car rental provider) and accept the terms. Our team reviews your application within 1 business day.

2

Integration Setup

After approval, log in to your dashboard and visit the Integration Guide. You will find your unique API key and examples to connect your booking confirmation email flow.

3

Automatic DutyCredit Generation

Once integrated, DutyBoost automatically generates a DutyCredit for every qualifying flight, accommodation, or car rental booking, valid for 30 days starting from the traveler's departure date.

4

Share Vouchers with Travelers

Use the DutyCredits dashboard to view all generated vouchers. Your travelers receive the QR code directly in their booking confirmation email — no manual sharing required.

5

Track Commissions

Your dashboard shows all issued vouchers, redemption statistics, and commission reports. Download monthly commission PDFs from the Vouchers page.

6

Embed the DutyCredit in Your Booking Confirmation Email

Our API response includes a ready-made html_snippet field — a self-contained HTML block you can paste directly into your booking confirmation email template. It contains the traveler's personal QR code, discount percentage, voucher code, and a link. Simply call the DutyBoost API after a booking is confirmed, read the html_snippet from the JSON response, and inject it into your email HTML right below your booking summary. The QR code renders in all major email clients. See our Integration Guide for a full code example.

3. Guide for Airport Retailers

Airport retailers use DutyBoost to attract travelers with DutyCredit vouchers and drive in-store purchases.

1

Sign Up & Get Approved

Go to dutyboost.com and click 'Get Started'. Select 'Airport Retailer', fill in your store details, choose your billing preference, and accept the terms.

2

Access Your Retailer Dashboard

Once approved, log in at dutyboost.com. Your dashboard shows active vouchers at your airport, transaction history, and revenue reports.

3

Scan Vouchers at Checkout

When a traveler presents a DutyCredit, navigate to 'Scan & Redeem' from your dashboard. Use your device camera to scan the QR code, or enter the voucher code manually.

4

Enter the Purchase Amount

After scanning, enter the total purchase amount. DutyCredits require a minimum basket spend of €20. Fixed-tier discounts range from €2.50 at €20 spend up to €60 at €300+ — DutyBoost calculates and applies the correct tier automatically.

5

Monthly Billing

At month-end you receive a single invoice for 2.5% of gross redemption value (capped at €25 per transaction). No upfront fees, ever. DutyBoost handles all reporting and settlement — fully automated.

4. Guide for Travelers

As a traveler, you don't need an account. Your DutyCredit is linked to your booking ID.

1

Receive Your DutyCredit

After booking a flight, accommodation, or car rental through a participating travel partner, you'll receive your DutyCredit automatically via email.

2

Look Up Your Voucher

Visit dutyboost.com/voucher and enter your booking ID to retrieve your DutyCredit QR code.

3

Shop at the Airport

At a participating DutyBoost retailer, show the QR code on your screen. The cashier scans it and your fixed DutyCredit discount is applied at the till. Minimum spend is €20 — discounts range from €2.50 at €20 up to €60 at €300+. Your DutyCredit is valid for 30 days from your departure date.

5. Installing DutyBoost on Your Mobile Device

DutyBoost works as a Progressive Web App (PWA) — install it directly to your home screen without visiting an app store.

iPhone (Safari)

  1. 1Open Safari and go to dutyboost.com.
  2. 2Tap the Share button (square with arrow) at the bottom.
  3. 3Scroll down and tap 'Add to Home Screen'.
  4. 4Give it a name and tap 'Add'.
  5. 5DutyBoost now appears as an icon on your home screen.
Tip: Use Safari — other browsers on iPhone do not support 'Add to Home Screen'.
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Android / Samsung (Chrome)

  1. 1Open Chrome and go to dutyboost.com.
  2. 2Tap the three-dot menu (⋮) in the top-right corner.
  3. 3Tap 'Add to Home screen' or 'Install app'.
  4. 4Confirm by tapping 'Add' or 'Install'.
  5. 5DutyBoost is now installed on your home screen.
Tip: On Samsung phones you can also use Samsung Internet — tap the menu and select 'Add page to Home screen'.
Once installed, DutyBoost opens in full-screen mode — no browser bar, faster loading, great for scanning vouchers at the point of sale.

Need More Help?

Browse our FAQ or contact our support team.

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